The AI shopping assistant for Shopify

Sell more and support customers from chat with product recommendations, smart answers, and cart actions. 2 minutes to install.

Works with every Shopify plan

Native SHOPIFY Experience

Experience your Shopify assistant

admin.shopify.com/store/liliwi-staging/apps/liliwi

Content synchronization

Data sources shared across all assistants in this domain.

Add your first content source
Products

Sync your Shopify products catalog automatically.

Collections

Sync Shopify collections and category structure.

Website crawling

Crawl pages from a custom root domain or URL.

Active Sources 1 catalog synchronized
main product Products · Last synced: 5/14/2026, 11:10 AM
completed Sync now
Drag & drop files or click to upload

Accepts .pdf, .json, .txt, .csv, .doc, .docx to train your AI on store policies, manuals or special product details

Browse files

Setup & Instructions

Define your Sales Assistant's system prompt, goals, and behavior rules.

Conversation settings
Allow visitors to use multiple conversations Enables clients to keep multiple separate topics active.
day(s), from 1 to 365

Chat design

Design the widget to match your store's branding and color identity.

Branding Colors
Chat background#FFFFFF
Customer message background#E9E9EB
Assistant message background#1036D1
Chat header color#1420d2
Palette Picker
R20
G32
B210
Hex: #1420d2

Plan usage

Check store resource limits and active Shopify subscription details.

Usage is within the Pro plan

Conversations and document storage are the plan limits enforced by the current Shopify subscription.

Conversations used
10 / 500
490 conversations remaining this cycle
Storage used
5.2 KB / 10 GB
10 GB remaining for custom files
Current Plan
Pro - $40 / mo Minimum storage duration: 14 days
Usage details
Billing periodMay 15, 2026 - Jun 14, 2026
Storage countingActive documents and deleted documents within minimum storage duration count toward storage

Interactive demo — hover to pause, click a tab to explore.

Built for Shopify merchants

Everything you need to
sell and support from chat

One-click product sync

Automatically sync your entire Shopify catalog, collections, pages, and FAQs into your assistant's knowledge base.

Brand-matched chat design

Customize colors, fonts, border radius, header colors, and message backgrounds to match your Shopify theme perfectly.

Custom instructions & objectives

Define system prompts, target audience, tone of voice, and sales goals so every response feels like your brand.

system_prompt: “You are a professional ski guide. Actively upsell snowboards…”

Multiple specialized assistants

Create dedicated Sales, Support, and FAQ assistant, each trained on different data with different instructions.

File & URL training

Upload PDFs, docs, and JSON files or add external URLs to train your assistant on policies, guides, and more.

Usage tracking inside Shopify

Monitor conversations, storage, and plan limits directly from your Shopify admin dashboard.

Chats Used - 10/50

Chat history & contact list

Review every conversation, capture leads, and manage customer contacts without leaving Shopify.

John Doe: “How do I return my ski wax?”

Smart cart actions

Let the assistant add products to cart, recommend upsells, apply discounts, and recover abandoned carts.

Advanced Reasoning

Chain-of-Thought reasoning models that think before they answer. Complex queries handled with precision.

Enterprise-Grade Infrastructure

The B2B AI engine
for your shopping assistant

We combined industry-leading AI models, high-performance databases, and secure hosting to create a zero-hallucination, secure assistant actions that behaves like your best sales rep.

DEEP INTENT REASONING

Shopping Intelligence

Instead of basic auto-replies, Liliwi performs deep multi-step analysis in under 1.5 seconds. It instantly understands complex customer desires, nuance in shopper intent, and subtle product variations to recommend the perfect item.

Sub-2 second streaming responses

REAL-TIME CATALOG SYNC

Zero-Hallucination Search

We index your entire product catalog, inventory status, and collection rules in a real-time vector matrix. When shoppers ask questions, Liliwi delivers exact, up-to-second accurate information so it never invents prices or recommends out-of-stock items.

100% Price & Stock Accuracy

Security & Isolation

Private Data Guard

Your catalogs, customer chat logs, and proprietary store data remain strictly isolated on a dedicated tenant layer. Our AI never trains on your store data, keeping your competitive edge and customer privacy completely protected.

GDPR, CCPA & Shopify Compliant

Three simple steps

From install to Shopify first
sale in minutes

No code. No complex setup. Just install, sync, and sell.

Install the app

Find Liliwi on the Shopify App Store and install it with one click. No code or theme edits are needed.

01

Sync & customize

Sync your products, collections, and pages. Customize the widget design and assistant instructions to match your brand.

02

Go live & convert

Publish the widget and let your AI assistant sell, support, and capture leads 24/7. Just monitor and watch the assistant working.

03

Live on your storefront

Your customers demand. Your assistant sells.

From “Do you have this in size M?” to “What’s the cheapest product?” — Liliwi understands your catalog and replies with accurate, actionable answers.

Real-time product search and recommendations

Stock, price, and variant-aware answers

One-click add to cart and checkout guidance

Liliwi Assistant
Online now
Type a message…

Unbeatable Value

Liliwi Pro assistant vs. Competitors

Most Shopify assistants charge hidden commissions on your sales or bill you for every single customer resolution. We believe in high performance and completely transparent flat pricing.

LILIWI PRO
TIDIO PLUS
CHATTY PLUS
Approx. price / month
$40
$300 + monthly usage
$199 + $0.40 per AI conversation
AI conversations quota
Unlimited (fair-use)
1500 / month
1000 / month
Training data & catalog limits
5 GB (products, documents & URLs)
10 AI Actions and 10 AI guidances
Products only, 20000 products
Conversation history
90 days
Not specified
Unlimited conversation history
Multiple assistants / team members
Unlimited assistants
10 assistants
Unlimited assistants
eCommerce actions
All Shopify smart actions
10 actions
All Shopify smart actions
AI data privacy
Private & secure data isolation
No
No
Per-conversation surcharges
No fees
Monthly charges apply
$0.40 additional conversation
Support
Developer support in less than 24 hours
Premium support
Dedicated AI consultant
Setup & onboarding
Free installation & configuration
No installation service
No installation service

Simple Shopify pricing

Start free, scale as you grow

Every plan includes Shopify product sync, custom branding, and AI-powered conversations. Upgrade when you need more volume.

SHOPIFY INTEGRATION FAQ

Shopify questions, answered

Does Liliwi a native Shopify app?

Yes. Liliwi is available on the Shopify App Store and installs in one click. No code or theme modifications are required.

Liliwi syncs your products, variants, collections, prices, inventory status, pages, and blog posts. 

Yes. Add documents and website URLs to give Liliwi the context needed to answer questions about sizing, delivery, returns, warranties, brand information, and more.

Yes. Liliwi loads as a lightweight widget on your storefront and works with every Shopify theme, including Online Store 2.0 and custom themes.
Yes. You can install Liliwi on multiple stores. Each store has its own assistant, data sources, and usage tracking.
Yes. Liliwi agent can reply in multiple languages based on the customer’s message, making it ideal for international Shopify stores.
Yes. Liliwi can use your product catalog and the information you provide to help shoppers narrow choices, compare products, and discover relevant items based on their needs.

Yes. By answering repetitive questions instantly—such as “Where is my order?”, “Do you ship to my country?”, or “Which product is right for me?”—Liliwi helps your team focus on conversations that need a human.

Liliwi uses private data isolation for each client. Your store content and knowledge base are used to operate your assistant, not to train a public AI model. 

Ready to sell more on Shopify?

Install Liliwi on your Shopify store and get free setup from our team. Use the full service for as low as $1.