Liliwi has officially launched as a new AI assistant for Shopify eCommerce, built to live directly on your website and turn more visitor conversations into sales, answer questions, and qualify leads. Instead of a generic chatbot, Liliwi gives you an AI agent that understands your products, policies, and brand rules—because you train it on your own data.
What Liliwi is
Liliwi is an AI agent platform for eCommerce stores. You connect your site, train an AI assistant on your content, and then deploy it as a chat widget that can support visitors in real time.
It is designed to:
Sell more: Act as an AI shopping assistant, recommending products and upsells based on each visitor’s needs.
Support customers: Answer common questions about sizing, stock, delivery, returns, and order information using your store’s own content.
Capture leads: Collect inquiries and contact details for follow-up, especially on high-consideration products and B2B pages.
From the moment it’s live, your assistant can help visitors discover the right products, understand key differences, and get clarification before they abandon their cart.
AI shopping assistant for Shopify
t launch, Liliwi is available as a native Shopify app, making it easy to turn your store into a conversational experience. Once installed.
Your catalog can be synced so the AI shopping assistant for Shopify can recommend specific items instead of generic categories.
The assistant can answer stock and sizing questions grounded in your product data.
You can configure store actions related to add-to-cart, checkout guidance, and abandoned-cart recovery, depending on your integration setup.
This makes Liliwi more than a simple eCommerce chatbot. It’s an AI shopping assistant that knows what you sell and can guide visitors through their buying journey, directly on your Shopify storefront.
Works with your stack: Shopify now, WordPress & WooCommerce next
Liliwi is built to work with your stack rather than replace it. Today, that means a native integration for Shopify; next, support for WordPress and WooCommerce stores so the same assistant can live across multiple sites in your ecosystem.
Each integration aims to deliver:
A fast, embedded chat experience that matches your design.
A trained AI assistant that uses your pages, products, FAQs, and documents as its knowledge base.
Real eCommerce actions where appropriate: recommendations, upsells, checkout support, and recovery flows.
One platform, three jobs: sales, support, and marketing
Liliwi is positioned as one platform for three jobs: eCommerce and sales, customer support, and marketing/lead capture.
You can start with whichever role matters most:
Deploy an AI assistant for eCommerce on your product pages to guide shoppers, recommend items, and explain differences.
Add a support-focused assistant to answer delivery, returns, and order questions around the clock.
Configure prompts and workflows for lead capture on landing pages and service offerings so inquiries are qualified before your team responds.
As your needs evolve, you can introduce specialized agents and actions while keeping the experience consistent across your site.
One platform, three jobs: sales, support, and marketing
Liliwi’s goal is speed without sacrificing control.
You can deploy an AI assistant on your site in minutes.
You train it on your own content—products, FAQs, policy pages, and documentation—so answers reflect your real business.
You configure prompts and guardrails so the AI stays on-brand, respects your rules, and knows when to escalate to a human.
If you want to see how it feels in a real store, you can start for $1, connect your Shopify site, and watch how visitors interact with the assistant before committing to a paid plan.
